Deborah Leonard

Deborah Leonard

 

I began my journey in the mortgage industry approximately 15 years ago with Wells Fargo as a processor and quickly grasped the process and knowledge that advanced me from entry level into processing management and then into underwriting.  Underwriting seemed to come as naturally as processing and with that knowledge also helped me to grow as an underwriter in proficiency and understanding of the concepts.  Never forgetting the customer was on the other end and we are here to serve the customer in making their experience the best possible in serving their needs while adhering to guidelines, practices, and procedures.

I grew as an underwriter quickly and gained my FHA DE and USDA certifications as well as advancing to what was called a level 4 UW.  This was the highest level attainable at Wells Fargo at the time.  I eventually transitioned into a team lead and assistant manager being able to teach and train others.  This was a passion of mine and it gave me great joy seeing others grow and advance in their careers. 

I spent 7 years as a SR UW and also obtained my VA SAR/LAPP as a fully designated GOVT UW (Wells Fargo, Sierra Pacific and Freedom MTG).  I started with Freedom Mortgage December of 2013 as a SR UW and moved into Regional UW manager in early 2016.  I was with Freedom MTG for almost 7 years when I was offered the opportunity to work along side a very trusted dear friend and colleague as the Director of UW for Loan Depot July of 2020 managing 4 UW managers who each had a team of UW 10-12 per team.  This was a thrilling and exciting challenge and taught me much more then I anticipated.  It also showed me that it was time to leave corporate America to challenge my own dreams and pursuit to make a difference where the customer is truly put first and their needs and desires are attended to though honesty, integrity, knowledge, communication, and education. 

So here we are today embarking on the journey for the pursuit of my own happiness and fulfillment while serving those that needs us the most… OUR CUSTOMERS!!